Making assumptions

Have you already made assumptions today? Maybe even jumped to conclusions? If you have, you’re probably in good company. Pigeonholing is deeply human and most people have their own weak spots and stereotypes. But it is possible to overcome this automatism – for example by asking questions instead of thinking you know what’s best.

My longtime colleague and good friend Kirsty has written a blog post on accessibility and assumptions that might have been with good intentions but in the end made things more difficult.

Not jumping to conclusions, not assuming that you „know“ is not limited to questions of accessibility and inclusion. Your colleague is „avoiding“ you or giving you „strange looks“? Don’t assume, don’t interpret, don’t get all worked up! Talk to each other. Ask in an unobtrusive, friendly way if anything’s wrong.

Communicate with each other!

Accept if someone doesn’t want to talk about what’s on their mind, but give them the chance to make this decision by asking them in the first place.

A lot of problems stem from a lack of communication and quickly made assumptions. The good thing is that we can learn to take this one step back and looking at situations from a new angle before saying something or acting. And by communicating and asking questions, we can learn and make better decisions in the end.

If you would like to know more about accessibility and how to communicate effectively with different audiences, Kirsty is the person to ask.

Thanks for reading, and I wish you a good start into a new week full of questions and answers!


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